by Evan LaPointe
A framework for deconstructing professional relationships into three components. Contrary to business logic, 'Ability' is the least important biologically, while 'Appeal' (the experience of working with you) is the most critical for survival in a social mesh.
Core Principles
- 1.Component 1: Ability (Utility) - Can you do the job? This includes knowledge, reasoning, and imagination. It is necessary but insufficient.
- 2.Component 2: Trust (Risk) - Evaluated on three levels: 1. Delegation (Simple tasks), 2. Scalability (Doing it as well as I would), 3. Superiority (Doing it better/differently than I could).
- 3.Component 3: Appeal (Experience) - The biological priority. If you trigger a colleague's safety system (fear/threat) or are a 'miserable experience,' your utility is nullified because the network isolates you.
- +1 more...
"It's critical to ask what kind of experience am I? Not how good am I at my job... but am I a miserable experience? If the answer is yes, don't worry too much about the other pieces yet. You got to fix that first."