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Melanie Perkins

CEO & Co-founder

Canva

🎯 Product Strategy (2) Execution (1)

Key Takeaways

  • 1.Adopt 'Column B Thinking': Don't build based on what's currently possible (Column A); build backward from the ideal future you want to exist.
  • 2.Turn rejection into product iteration: Melanie used 100+ investor rejections to continuously refine her pitch deck, adding slides to address specific objections until the vision was undeniable.
  • 3.Operationalize 'Crazy Big Goals': Break down a massive vision into 'Mission Pillars,' then into yearly goals, and celebrate the completion of each 'rung on the ladder.'
  • 4.From Chaos to Clarity: Every product starts as a mess. Use a structured process of writing, visualizing, and prototyping to add clarity at every step.
  • 5.The Two-Step Plan: Step 1 is to build a valuable company; Step 2 is to do the most good. Integrate impact into the business model early (e.g., 1% pledge) rather than waiting for the end.
  • 6.Close the Loop: Categorize user feedback (Canva processes 1M+ requests/year) and explicitly notify users when their specific requests are shipped.

Methodologies(3)

Column B Thinking

by Melanie Perkins

🎯 Product Strategy

Most planning looks at available bricks and asks 'how high can I build?' (Column A). Column B thinking starts with the ideal, perfect vision of the future—regardless of feasibility—and works backward to determine the necessary steps to bridge the gap between today and that reality.

Core Principles

  • 1.Envision the Ideal: Define exactly what the world should look like in 10-20 years (e.g., 'Design is collaborative and online').
  • 2.Ignore Current Constraints: Do not let technical limitations or current skills dictate the vision.
  • 3.Build the Ladder: Create a roadmap of 'rungs' (steps) that bridge the gap from today to that future.
  • +1 more...

"The thing that I love about a crazy big goal is that you feel completely inadequate before it. You want to work really hard to will it into existence."

#column#thinking#strategy
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Chaos to Clarity Framework

by Melanie Perkins

Execution

A standardized workflow Canva uses for every project. It acknowledges that all great ideas start as 'chaos' (abstract, messy) and requires a deliberate process of adding clarity through visualization and documentation to move toward a shipped product.

Core Principles

  • 1.Admit the Chaos: Accept that the early stage (Concept) is messy and embarrassing; don't judge it yet.
  • 2.Add Clarity Iteratively: Move from Brainstorm -> Written Doc -> Pitch Deck -> Prototype -> Build.
  • 3.Visual Communication: Use visuals (decks/designs) early because ideas in heads cannot be critiqued or built.
  • +1 more...

"How do you go from chaos to clarity? You add clarity."

#chaos#clarity#execution
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🎯 Product Strategy

Instead of viewing 'no' as a dead end, view it as data. With every rejection, identify the specific gap in understanding or market validation, and immediately update the pitch deck or strategy to pre-answer that objection for the next meeting.

Core Principles

  • 1.Decouple Ego: Rejection is feedback on the pitch/product, not the person.
  • 2.Isolate the Objection: Was it market size? Competition? Identify the specific 'why'.
  • 3.Structural Iterate: Add a new slide or change the narrative flow to address that specific objection.
  • +1 more...

"Investors would say, 'Your market's not big enough,' and I would say, 'It's going to be huge.' And I'd add a new page in my pitch deck that said how big the market I believe was."

#rejection-iteration#strategy#product
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