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Lulu Cheng Meservey

EVP of Corporate Affairs & CCO at Activision Blizzard

Activision Blizzard (formerly Substack)

🎯 Product Strategy (1) Execution (1)📈 Growth & Metrics (1)

Key Takeaways

  • 1.Startups must take risks of commission rather than omission; playing it safe lets the status quo win.
  • 2.Do not try to change your audience's worldview; find what they already care about and bridge your message to it.
  • 3.Use the Concentric Circles strategy: secure buy-in from employees and power users before pitching the general public.
  • 4.Apply the Pressure Equation (P = F/A): To increase impact (Pressure) with limited resources (Force), you must decrease your target audience size (Area).
  • 5.Founders should 'go direct' and build their own distribution channels on platforms where they are naturally talented (text, video, or audio).

Methodologies(3)

Cultural Erogenous Zones

by Lulu Cheng Meservey

🎯 Product Strategy

Instead of trying to force people to care about your specific product (a heavy lift), identify what they are already passionate about (their cultural erogenous zones). Your job is to build an API or bridge connecting their existing passion to your offering.

Core Principles

  • 1.Identify the Passion: Find what your audience already deeply cares about (e.g., free speech, national security).
  • 2.Build the Bridge: Create a narrative connection between their passion (X) and your product (Y).
  • 3.Accept Reality: Don't waste energy trying to change someone's fundamental worldview.

"It's a huge lift to try to change someone's worldview... It's a light lift to take the thing you want to talk about and just shape it into fitting into their worldview."

#cultural#erogenous#zones
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Concentric Circles Distribution

by Lulu Cheng Meservey

Execution

Visualize distribution as concentric circles starting from your desk. You must win over the inner circles (employees, investors) before moving outward. The outer circles look to the inner circles for social proof and validation.

Core Principles

  • 1.Sequence Matters: Go in order—Self/Founders -> Employees -> Investors/Power Users -> Influencers -> Public.
  • 2.Employee Buy-in: If employees aren't excited, the public won't believe the hype.
  • 3.Control the Narrative: Each layer acts as a filter; misalignment in the center causes chaos at the edge.

"If employees are not saying that [it's great], then people are going to look at employees and say, 'Well, they would know... so if they're not excited then why would we be excited?'"

#concentric#circles#distribution
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The Comms Pressure Equation

by Lulu Cheng Meservey

📈 Growth & Metrics

Based on physics: Pressure = Force / Area. To increase pressure (impact), you can either increase Force (money/effort) or decrease Area (audience size). Startups should drastically decrease surface area to apply maximum pressure on a niche.

Core Principles

  • 1.Decrease Surface Area: Don't target 'everyone.' Target a specific group of diehards.
  • 2.Apply Force: Focus all resources (content, ads, time) on that narrow target.
  • 3.Create Diehards: It is better to be someone's life partner than everyone's casual acquaintance.

"If you decrease the surface area then with the same amount of force you can apply more pressure."

#comms#pressure#equation
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