by Christopher Lochhead
A strategic process to design a new market category rather than competing in an existing one. It involves defining a new problem, giving it a specific name to change user perception, and establishing authority over that new space.
Core Principles
- 1.Step 1: Frame the Problem - Evangelize a specific, neglected problem or 'monster' (the status quo) that the current market ignores.
- 2.Step 2: Name the Solution (Languaging) - Invent new vocabulary to describe the solution. Using old words triggers old associations (e.g., 'Horseless Carriage' vs. 'Automobile').
- 3.Step 3: Claim the Category - Aggressively educate the market on this new 'From-To' (Frodo) journey, positioning your company as the only logical leader.
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"If you reframe the existing problem such that people see it in a different way, that's when they'll be open to a new solution."