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Archie Abrams

VP of Product and Head of Growth

Shopify

📈 Growth & Metrics (2)🎯 Product Strategy (1)

Methodologies(3)

📈 Growth & Metrics

A measurement framework that challenges short-term growth wins by maintaining long-term control groups (holdouts) to verify if immediate lifts translate to sustainable value (GMV) over 1-3 years.

Core Principles

  • 1.Institute a holdout group that does not receive the feature for a significant duration (12-18 months).
  • 2.Automate 'pings' to experimenters 6-12 months post-launch to review long-term data.
  • 3.Prioritize Cohort GMV (Gross Merchandise Value) over short-term conversion rates.
  • +1 more...

"If you can't measure it longer term, you'll get better about identifying what things are that are really impactful... look at the downstream metrics for a year, two years on that experiment."

#long-horizon#holdout#protocol
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📈 Growth & Metrics

A mindset shift from optimizing efficiency metrics (rates/percentages) to optimizing for absolute scale. It posits that optimizing conversion rates often incentivizes teams to shrink the top of the funnel to filter for quality, which reduces the total number of successful outcomes.

Core Principles

  • 1.Ban 'Conversion Rate' as a primary North Star metric for growth teams.
  • 2.Measure success by the absolute count of successful users (e.g., 'Total Activated Merchants').
  • 3.Widen the top of the funnel (reduce friction) even if it lowers conversion rates.
  • +1 more...

"In practice, it's actually almost always easier to just make it harder to do the thing right before your step in the funnel to increase your conversion rate... That will always hurt your conversion rate, but it may actually give you more people on the outside."

#absolute#volume#growth
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🎯 Product Strategy

A product development philosophy that removes metrics/KPIs from the core product teams, relying instead on founder intuition ('Taste'), long-term vision, and technical quality.

Core Principles

  • 1.Hierarchy of Principles: 1. Make the best product, 2. Make money. Never reverse them.
  • 2.Technical 'How' determines strategy: The architecture allows for future optionality.
  • 3.The 'Okay-to' Protocol: Every release must be visually reviewed and approved by leadership (Glen/Tobi) via video demos.
  • +1 more...

"The core product teams don't have metrics or KPIs. They're essentially banned. And instead, decisions are made based on taste, and intuition, and building towards this long-term vision."

#taste-driven#strategy#product
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