A framework defining the two essential components required to be perceived as strategic: the ability to articulate a compelling narrative ('The Why') and the grit to execute difficult changes ('Change Agent').

"When people say, 'I want someone that's strategic,' what they're really saying is, 'I want someone that can come up with and articulate a compelling and simple why... [and] champion and be a change agent.'"

A cognitive reframing technique used to navigate crises and high-stress situations by shifting from a scarcity mindset (fear, hurdles) to an abundance mindset (fun, learning, gratitude).

"Figure out how to have fun in my job, even in the most difficult of times... it actually changed my entire formula for how to deal with super difficult situations."

A process for improving decision quality by excavating and analyzing an organization's history to understand the context of past failures before charting a new path.

"I tried to construct this past knowledge of what had happened... so that I could better understand how to make decisions going forward and to learn from the mistakes that I didn't personally live through."