Upasna Gautam (00:00): It happens all the time, right? That is the nature of breaking news. I mean, you have to be ready to pivot at the drop of a hat. I had a big working session planned with my users to do research with them, or do user testing, and breaking news breaks, and it takes so much time and effort to gather a team of editors across the globe to do a user testing session. And when breaking news happens, they have to prioritize that over everything. So what do you do in that situation? You can be frustrated, absolutely it's frustrating. But we always have to have the ability to A, pivot of course, but also have backup and buffers in those types of scenarios. Lenny (00:45): Welcome to Lenny's Podcast, where I interview world-class product leaders and growth experts to learn from their hard-won experiences building and growing today's most successful products. Today my guest is Upasna Gautam. Upasna is a product manager at CNN, where she leads the team responsible for the content management system that journalists use to write and publish their stories. She's also on the frontlines of elevating the discipline of product management within newsrooms through her work at the News Product Alliance. She's also a longtime meditation and mindfulness teacher, which as we discuss ends up being pretty damn handy working at a place like CNN. We dig into how the product team operates within CNN, how they collaborate with journalists for breaking news, dress rehearsals, and also some simple tricks to build your own mindfulness in your day-to-day work as a PM. (01:31): Enjoy this episode with Upasna Gautam after a short word from our wonderful sponsors. This episode is brought to you by Amplitude. If you're setting up your analytics stack but not using Amplitude, what are you doing? Anyone can sell you analytics, while Amplitude unlocks the power of your product and guides you every step of the way. Get the right data, ask the right questions, get the right answers, and ma...