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Roger Martin

Episode #249

Strategy Advisor & Former Dean

Rotman School of Management / Roger Martin Inc.

🎯Product StrategyExecution

📝Full Transcript

12,890 words
Lenny Rachitsky (00:00:00): Why are so many people bad at strategy? Roger Martin (00:00:02): What's taught now in business schools generally sucks. People aren't prepared educationally, and they sure don't get prepared for it in companies. It's intellectually challenging and it's emotionally intimidating. Lenny Rachitsky (00:00:15): You have something you call the strategy choice cascade. Roger Martin (00:00:18): You have to have answers to five questions. What's your winning aspiration? Where to play? How can you win? What capabilities do you have to have that your competitors don't? And then, what enabling management systems do you have to put in place? For the most part, in the leading business schools, it's illegal to teach that. Lenny Rachitsky (00:00:35): Playing to win, you talked about, and there's kind of these two routes. Roger Martin (00:00:38): You have to be either differentiated or low cost, there's no way to protect yourself if you're not one of those two. Lenny Rachitsky (00:00:44): Is there anything else you wanted to just leave listeners with? Roger Martin (00:00:46): I have never met this mythical beast called a great natural strategist. Great strategists have all one thing in common, they just practice. Lenny Rachitsky (00:00:59): Today, my guest is Roger Martin. Roger is one of the world's most trusted strategy advisors. He's professor emeritus at the Rotman School of Management, at the University of Toronto, where he served as dean for five years. In 2013, he was named Global Dean of the Year, and in 2017 he was named the world's number one management thinker by Thinkers50. He's also the author of what many listeners consider their favorite book on strategy, called, Playing to Win. I've gotten a lot of requests to get Roger on this podcast, and I can now see why. This is the most tactical and fascinating conversation I've had on this podcast about developing a strategy, and that is a really high bar. (00:01:38): We delve into the five ...

💡 Key Takeaways

  • 1Strategy is not about planning resources; it is an integrated set of choices that compels desired customer action.
  • 2You must choose to either be the low-cost leader or the differentiated player; anything else is 'playing to play' and leads to failure.
  • 3The 'Where to Play' and 'How to Win' choices must be tightly linked; you cannot win everywhere.
  • 4True competitive advantage (moats) comes from capabilities that competitors either 'can't' replicate or 'won't' replicate due to their existing business model.
  • 5Don't strive for perfection immediately; use the 'Betterment' approach to identify a gap between current and desired results and make choices to close it.

📚Methodologies (3)

🎯 Product Strategy

A framework consisting of five interrelated questions that must be answered to create a strategy. It forces leaders to make specific trade-offs and ensures that capabilities and management systems support the core way the company intends to win.

Core Principles

  • 1.Winning Aspiration: What is the purpose of your enterprise and what does winning look like?
  • 2.Where to Play: Which specific markets, segments, channels, and product categories will you target?
  • 3.How to Win: Will you win through low cost or differentiation? (You must pick one).
  • +2 more...

"Strategy is an integrated set of choices that compels desired customer action."

#choice#cascade#strategy
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🎯 Product Strategy

A way to evaluate moats. The strongest position is when a competitor *can* technically copy you, but *won't* because it would destroy their existing business model (counter-positioning).

Core Principles

  • 1.Analyze Competitor Incentives: Why haven't they copied you yet?
  • 2.Identify the 'Won't': Look for strategies that require competitors to cannibalize their revenue or alienate their partners to match you.
  • 3.Build Complex Activity Systems: Create a web of reinforcing capabilities (like Southwest) that are too painful/complex to copy piecemeal.
  • +1 more...

"The ultimate way to compete to win is to never actually be forced to compete."

#can't#won't#competitive
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Execution

Instead of trying to solve every problem, identify the single most painful gap between current outcomes and desired outcomes. Make choices to close that specific gap, then move to the next one.

Core Principles

  • 1.Identify the Gap: Find where outcomes < aspirations.
  • 2.Hypothesize Choices: Use the Strategy Cascade to propose changes to close the gap.
  • 3.Iterate Relentlessly: Treat strategy as problem-solving practice. Repetition builds strategic muscle.
  • +1 more...

"I have never met this mythical beast called a great natural strategist. Great strategists have all one thing in common, they just practice."

#'betterment'#approach#execution
View Deep Dive →