Patrick Campbell (00:00:00): The bratty thing here is that real professional ship. At the end of the day, real... I don't care if you're a marketer or a product person, engineer, ops person, people ops, real professional ship, and they ship at a pretty high frequency for whatever they're doing. In my opinion, your tempo framework is more important than your org design. And so if you've ever had a team that seems really, really smart, but they're always planning or they don't really ship a lot, or you've had trouble where everyone kind of gets it at the leadership level, but then the team below them and below them seems to be kind of going in a different direction, you probably don't have enough alignment and you don't have enough alignment on what good looks like in terms of tempo. Audio (00:00:45): Welcome to Lenny's Podcast where I interview world-class product leaders and growth experts to learn from their hard-won experiences building and growing today's most successful products. Today my guest is Patrick Campbell. Patrick is the founder and CEO of ProfitWell, which he bootstrapped and sold without any funding for over $200 million. I've been a big fan of ProfitWell and of Patrick for many years. He's one of the most insightful and smartest people that I know, constantly sharing wisdom on Twitter and in his newsletter, primarily on pricing and retention and team building and all of the elements of building a successful SaaS business. (00:01:19): I've been excited to get Patrick on the podcast since I launched it, and I think this may be the most action-packed signal-to-noise episode yet. We cover 10 topics in an hour, including hot takes on team building, bootstrapping, shipping, competitive analysis, user research, and of course, pricing and retention. Do not miss this episode, it is one of my new favorites. With that, I bring you Patrick Campbell, after a short word from our wonderful sponsors. (00:01:45): This episode is brought to you by Vanta, helping yo...