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Meltem Kuran Berkowitz

Episode #209

Head of Growth

Deel

📈Growth & Metrics🎯Product StrategyExecution

📝Full Transcript

15,257 words
Meltem Kuran Berkowitz (00:00:00): ... early days, it's very important to just go back to the basics, build the skeleton before you put on the makeup. So the first question I would ask is, do you have a website? Is it fast? Do the search engine knows that it exists? Okay, great. The next step would be, can people find it? If they can't find it, do you need to write content to make sure that people can find it? Only after all of those questions are answered, should you then consider, do I have money? Can I put it behind some paid ads to make sure people come to my website? You can't run a successful paid ads program if you have a website that's loading in four plus seconds. So really going back to the basics and starting from a good experience at the core and then expanding step-by-step from there. Lenny (00:00:47): Welcome to Lenny's Podcast where I interview world-class product leaders and growth experts to learn from their hard won experiences building and growing today's most successful products. Today my guest is Meltem Kuran Berkowitz. Meltem is head of growth at Deel, which is arguably the fastest growing SaaS business of all time, possibly even faster than Ramp, which we delved into in a previous episode. They went from $0 in revenue to a mind-boggling $300 million in revenue in three years, while also staying EBITDA positive. Lenny (00:01:15): Meltem has led their growth team from the early days. And today leads all their growth efforts, including paid ads, product marketing, content, community, brand and more. Before joining Deel, she was leading marketing efforts at Bench Accounting. In our conversation, Meltem shares how Deel kick started growth through low-cost growth channels like tapping into communities like Reddit and also content and SEO. She also talks about how she evolved her thinking on growth investments as the company grew. She shares a bunch of tactical advice for how to do SEO well, how to do paid ads well, and how to structure your early ...

💡 Key Takeaways

  • 1Prioritize building a functional website and SEO foundation before spending on paid ads.
  • 2Use the 'Traffic Light System' to prioritize SEO keywords based on user intent rather than just search volume.
  • 3In early B2B growth, leverage 'cheap channels' like Reddit and Quora by answering questions helpfully, not just pitching.
  • 4Avoid brand awareness campaigns early in B2B; focus on bottom-of-funnel conversion first.
  • 5Hire for 'Little Hands'—people willing to do the nitty-gritty work regardless of seniority.
  • 6Content strategy should focus on 'Ending the Search'—providing such a complete answer the user stops looking.

📚Methodologies (3)

The Traffic Light SEO System

by Meltem Kuran Berkowitz

📈 Growth & Metrics

A systematic approach to content prioritization that ranks keywords based on user purchase intent rather than just search volume. It ensures the content team focuses on topics likely to drive revenue.

Core Principles

  • 1.Keyword Collection: Gather up to 700 related keywords and rank by volume.
  • 2.Intent Classification: Tag keywords as Green (High Intent/Ready to Buy), Yellow (Maybe), or Red (Student/Academic interest).
  • 3.Execution Priority: Write content for Green keywords first (High Vol to Low Vol), then Yellow. Ignore Red.
  • +1 more...

"The first question I would ask is... is the Google search over? If someone reads your content... are they going back to Google to continue reading more?"

#traffic#light#growth
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🎯 Product Strategy

A sequential framework for allocating growth resources. It mandates fixing the technical and organic foundation before layering on paid spend or brand awareness.

Core Principles

  • 1.Step 1: Technical Foundation - Ensure the website exists, is fast (load time <4s), and is indexed.
  • 2.Step 2: Discoverability - Create content so users can find you organically (SEO/Communities).
  • 3.Step 3: Paid Performance - Only invest in paid ads once the organic funnel works.
  • +1 more...

"Build the skeleton before you put on the makeup."

#'skeleton#before#makeup'
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Community Question Mining

by Meltem Kuran Berkowitz

Execution

A tactic involving monitoring communities (Reddit, Quora, Twitter) for specific user problems and providing genuine help, treating early channels as support rather than sales.

Core Principles

  • 1.Identify the Watering Holes: Find where your users ask questions (e.g., specific Subreddits, Quora).
  • 2.Monitor Keywords: Set up alerts for problem-specific phrases (e.g., 'hiring internationally').
  • 3.Add Value First: Answer the question thoroughly as a peer/expert. Do not pitch immediately.
  • +1 more...

"Be someone people actually want to talk to... answer their question first, and then let them decide if they want to come with you."

#community#question#mining
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