Matt Mochary (00:00:00):
The biggest marker that I've seen between a botched layoff and a successful layoff is at the moment someone hears that they no longer have a job, did they hear it from their manager in a one-on-one? If that's when they heard it, it'll be okay. But if they heard it in an email, in a group chat, in any kind of thing where they were sitting next to or they're hearing it along with other people, it wasn't personalized, it wasn't one-on-one, that is terrible. That's when people get really angry and that's when they start going on to Twitter and going to newspapers and et cetera, because it feels dehumanizing. It feels like you didn't give a shit about me. You don't even have the courtesy to tell me to my face. And of course, there's no way to allow that person to express their emotions because they're in a group. So, that's the most important thing.
Lenny (00:01:08):
Welcome to Lenny's Podcast. I'm Lenny and my aim here is to help you get better at the craft of building and growing products. Today, my guest is Matt Mochary. Matt is a full-time executive coach, but not just any coach. He's worked with folks like Naval, the CEOs of OpenAI, Coinbase, Reddit, Rippling, Fair, Front, Notion, the list goes on. He's also coached partners at VCs like Sequoia, YC, Benchmark, many others.
Lenny (00:01:34):
We are so fortunate that Matt agreed to join me on this podcast and in our conversation we cover a lot of ground. We talk about why learning to fire people is one of the most important skills as a leader and how to do it well, why anger and fear often point you in the exact opposite direction you should be going, how to innovate within a larger company, how his coaching has evolved over the years, where the most successful founders still struggle, and so much more. This may be my new favorite episode and I bet it will be years, too. So much real talk with tactics, templates, all kind of goodness. Enjoy this conversation with Matt Mochary.
Lenny (00:02:...