Kim Scott (00:00:00): If you say, "Do you have any feedback for me?" You're wasting your breath. The other person's going to say, "Oh no, everything's fine." The question that I like to ask is, "What could I do or stop doing that would make it easier to work with me?" Do not write down my question because if you sound like Kim Scott and not like yourself, then other people are not going to believe you want the answer. It needs to sound authentic to you, and if everybody can write down their question, who they're going to ask it of and then pop it into their calendar right now, this will be one of the most productive podcasts in all of podcast land. Lenny (00:00:33): Today my guest is Kim Scott. Kim is the author of Radical Candor, which is the single most referenced book on this podcast. The book has sold over 1 million copies, has been translated into twenty-three languages. It was such an honor to have Kim on the podcast. Prior to this book, Kim was a CO coach at Dropbox, Qualtrics, Twitter and many other tech companies. She was a member of the faculty at Apple University. Before that, she led AdSense, YouTube and DoubleClick teams at Google. Prior to that, Kim managed a pediatric clinic in Kosovo and started a diamond cutting factory in Moscow. She's also working on a new book that you can pre-order now called Radical Respect. In our conversation, we get very practical and very tactical about practicing radical candor. Kim briefly describes the core idea, shares, language and phrases and words you can use to get better at practicing radical candor. (00:01:24): She shares tips for people-pleasers like myself. Also, a lot of very concrete advice for how to get feedback. Also, what to do if your culture is on the ruinous empathy side of the spectrum, or even worse, obnoxious aggression and so much more. I guarantee listening to this episode will make you a better leader and a better employee. With that, I bring you Kim Scott after a short word from our one feature...